Due to the nature of our hand-painted products; colors, styles, and designs my vary, and the finish may have naturally occurring flaws.
- Your items will ship by the next business day.
- The ZVEX.com store currently supports shipping throughout the United States and Canada only.
- All prices on the site are listed in USD.
- If you need international shipping, contact firstname.lastname@example.org to place your order.
- We do not ship to freight forwarders. If you provide a freight forwarder as a shipping address we may cancel the order and issue a refund.
- Customers are responsible for any duty and taxes on international orders.
Items purchased from authorized ZVEX dealers are subject to that dealer's return policy. Do not attempt to return them directly to ZVEX.
You may return an item purchased directly from ZVEX under the following conditions:
- It is in original, new condition.
- It is in perfect working order.
- It has the complete, original packaging.
- It is returned within 48 hours of your receiving it.
- A copy of your receipt is included with it.
Once we receive your item, we will test and inspect it to ensure it is in new condition and notify you that we have received your returned item, or contact you with any questions or concerns. ZVEX may charge a restocking fee for items that are returned with 48 hours of your receiving them, but are not 'like-new'. Items that are returned after 48 hours of your receiving them will not be accepted in any condition, new or otherwise.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You should receive the refund within 5-10 days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item to the address in the contact information below. Shipping costs are nonrefundable.
Zachary Vex Effects
PO Box 16078
Minneapolis, MN 55416
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, billing and shipping address, and credit card information. Your information from shopping may be shared with Squarespace and Stripe to process your payment and fulfill your order. Email addresses may be shared with Mailchimp if you opt into receiving our email promotions through a form on the Site, or during checkout. Email addresses entered during checkout may be used to send one abandoned cart reminder email.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Your information will never be traded or sold to other organizations.
The 'Z' symbol is a trademark of ZVEX Effects. All rights reserved.
Zachary Vex reserves all rights to the following (but not limited to the following) trademarks (TM) and any obvious derivatives: Zachary Vex, Zack Vex, Zachary Vex Effects, Z.Vex, Z.Vex Effects, Fuzz Factory, Super Hard-On, SHO, Lo-Fi Loop Junky, Seek-Wah, Ooh-Wah, Machine, Super-Duper, Super-Duper 2-in-1, Seek-Trem, Nano Head, Nano Amp, Octane, Octane II, Octane III, Octane 2, Octane 3, Woolly, Woolly Mammoth, Vexter Woolly Mammoth, Woolly Mammoth 7, Probe, Fuzz Probe, Fat Fuzz Probe, Wah Probe, Tremolo Probe, Jonny Octave, Tremorama, Ringtone, Box of Rock, Vexter, Vexter Fuzz Factory, Vexter Box of Rock, iMP, iMPAMP, iMP AMP, Power Plate, Volume Probe, Drip, Drip Guitar, Box of Metal, Vexter Box of Metal, Distortron, Mastotron, Inventobox, Vexter Super Hard-On, Vexter Super-Duper 2-in-1, Instant Lo-Fi Junky, Vexter Instant Lo-Fi Junky, Vexter Fuzz Probe, Vexter Wah Probe, Double Rock!, Vexter Double Rock!, Sonar, Vexter Sonar, Loop Gate, Candela Vibrophase, and Vibrophase.